oooook ill try to translate this?  It sounds liek you didnt have insureance read the help file to find out where and how to buy insureance,

but i buyed an insurance :(
pd: i don't wrote very well, because i speak spanish :(

what were u doing when u lose them?

If you were actually wearing them when you lost them was it while on a mission?  Some of the riddles you lose something you're holding if you answer wrong.  Just an idea.

Silver   

Two wrong answers back to back in the Goblin mission would leave you without anything in your hands.

Hola feña yo tb hablo español :P si lo llevabas puesto creo que solo puede ser:

-->en una mision, ya que en algunas de ellas las trampas te pueden llegar a quitar los objetos.
-->Si temataron y no llevabas el insurace
-->Puede que sin querer te las kitasen y luego te las robasen,(a mi me paso :P).

Si tienes mas dudas escribeme e intentare solucionarlas lo antes posible (En español claro esta)