Server Not Broken
Hi,
We've reviewed your Go game history for the last three days. Our records indicate there were 3 disconnections that impacted your games, not 4.
You mentioned concerns about the game platform continuing after a server issue, and suspicions about "spy software" or the site's security.
To be clear:
Our entire game site, including login and game pages, uses HTTPS, ensuring secure data transmission. There is no security issue with the site itself, and your login credentials are protected. User-side programs or "spy software" cannot attack other players or compromise our game servers. Such claims are unfounded.
see here
https://www.flyordie.com/forum/254599#254623
The "root cause" of disconnections, as you put it, has been discussed extensively. Disconnections in online gaming are complex and often stem from factors like your network stability (internet service provider, Wi-Fi, mobile data) or outdated browsers. While our site uses HTTPS, its implementation for real-time game connections, especially across diverse user setups and older devices, can be sensitive to weak networks.
As shared in updates over the past month, we are also actively transitioning our game site to an entirely new technical architecture. This is a massive, ongoing project that takes significant time and resources, as it involves rebuilding and optimizing core systems to improve overall performance and stability.
For further support, please review the detailed discussions and troubleshooting steps in our forum.