bonjour NoAi :),
There are no errors on the ‘Flyordie’ system, please check if there are no errors on your part, it sometimes happens :).The time must also not be exceeded, this leads to defeat. I wish you an excellent day and a good continuation of play.

I have a screenshot, where there are still 24 sec time (1 min game) and plenty of possibilities to get 5 in row. But still system decided unwinnable. 
But I can't include the screenshot here.

NoAi,
I can't comment on this, but I suggest you send your screenshot to the link below:
  

https://games.flyordie.com/s/contactSupport.html?portal=flyordie_com&lang=en

I hope I've helped you. Have a nice day.